NextMD Learning Center

Dedicated to you, your family, and your health. We have been part of the Okanogan community for 30 years.

How Do I?

Sign up for Patient Portal

  1. Use the following link: Sign Up
  2. You may choose English or Spanish.
  3. Check the box next to Accept the Terms and Conditions; then click Continue.
  4. Complete the required fields on each page which are identified with a red asterisk. Insurance information is not required. User names and passwords are case sensitive.
  5. Your provider’s office will send you an email when your request to enroll has been accepted. Your request may be denied if:
    • You are already enrolled, or
    • You are less than 18 years of age, or
    • We cannot match your information to a current Family Health Centers patient.
  6. Once you receive the acceptance email you are able to access and use all of the Patient Portal features. Just go  to www.myfamilyhealth.org and click on Patient Portal Link.

Reset your login

  1. Go to www.MyFamilyHealth.org and click on Patient Portal. Click on      “Log In” under “Already Enrolled”.
  2. Under the user name and password field is a link….“? Need help with your user name and Password?”  Click on this.
    Choose either:
  • I have my user name – Fill in your username and click the Next button.
  • I’m having problems signing in – Choose this section if you don’t know your username. Enter the information as it would appear in the Family Health Centers medical record, then click Next.
  • Check the personal email associated with your patient portal account (hint: check spam folder). Click on Forgot Password and a reset page will open in your web browser. If the link does not open, right-click on the link for more options.
  • Username is shown at the top
  • Reset your password. It must be between 6 and 20 characters and include at least one number.
  • Choose a security question using the dropdown.
  • Create a password recovery question. Write your own question and answer to be used for resetting a password.
  • Click Submit to finish. You will now be automatically logged into your account.

Send a message to your care team

You can send a non-urgent secure message to your provider team through the Patient Portal and the response will be sent to your Patient Portal inbox. A notification will also be sent to the personal email address that is linked to your patient portal account.

  1. Click on Mail tab and choose the Compose Message link.
  2. Select the question Category (it’s ok to guess if you are not sure).
  3. Select your provider from the To drop down (again, it’s ok to guess if you are not sure).
  4. Type in the Subject of the message.
  5. Type your Message (please use this function for non-urgent messages only).
  6. Click Submit to send the message.

Request a non-urgent appointment

When you request an appointment online through the Patient Portal, the request will be processed by staff and a confirmed appointment time will appear under Schedule > My Appointments.

  1. Click on Schedule and choose Request Appointment.
  2. Select the Provider, Category, and Location.
  3. Type in the Reason for appointment and choose the Priority (Low, Normal, High).
  4. Choose your Preferred time range, dates and days.
  5. Click Submit to send the appointment request.
  6. Your confirmed appointment will be      sent via email within 24 hours.

If you have an urgent issue, please call your clinic. If this is a life-threatening situation, call 911.

View your lab results and medication list

The Patient Portal home page has a list of your lab results and medications prescribed by your Family Health Center providers. To view the latest results you will need to update this information with the following steps:

  1. Click on Request Health Record under the My Chart tab.
  2. Click the Submit button.
  3. You will receive an email notification when the updated results are available on the Patient Portal. This may not be immediate. If you cannot see them, you may need to log out and log back in refresh the information.

View your health records

You can view and print your health records and lab results through the Patient Portal. A new request must be submitted for each record so that we can import the latest records. Once your request has been approved, the record will appear in your inbox and under My Chart.

*Please note that certain items will only appear after your provider has reviewed them.

  1. Click on Request Health Record under the My Chart tab.
  2. Click Submit to send the record request (always do this before viewing your records to be sure you have the latest).
  3. Click on View My Chart under the My Chart tab.
  4. Use the links on the left side of the screen to navigate within your health record.
  5. You can also download a copy of your records:
    • click Download and send my chart, then
    • click Download My Data.
  6. Using the icons in the upper left, you can then save to your computer, print or email to your personal email.

Translate »