About Us

FHC is requesting patients arrive with personal face masks, if you do not have a face mask one will be given to you. You must remain masked, unless instructed otherwise, during your appointment.

Welcome to Family Health Centers

A word from our Chief Executive Officer of Family Health Centers

“Come visit Family Health Centers (FHC) in picturesque Okanogan County!  We strive to provide our patients “whole person care” in collaboration with partners helping address the social determinants of health affecting people’s lives.” – Jesus Hernandez, CEO

Family Health Centers is located in North Central Washington’s Okanogan County. Located halfway between the metropolitan areas of Seattle and Spokane, Okanogan County encompasses nearly 5,300 square miles of pristine, natural beauty. Larger than several states, Okanogan County is bordered on the north by Canada, on the south and east by the Columbia River Basin and the west by the North Cascade Mountains.

Family Health Centers was incorporated in 1985 and is now the primary healthcare system devoted to Okanogan County. The clinic grew from its humble beginnings treating farm workers in the orchards with one doctor and support staff, to six medical sites in Omak, Brewster, Bridgeport, Tonasket and Twisp and four dental sites in Okanogan, Brewster, Bridgeport and Oroville that together serve the entire county. Today, FHC is a comprehensive health care system offering primary medical and dental care, orthodontic care, pharmacy, WIC, and integrated behavioral health and other services to 40% of the county’s population. Responding to patient interests, FHC has added Naturopath physicians, broadening our clinical expertise for Whole Person Care.

Family Health Centers is governed by a board of directors, 51% of whom are patients of the health centers. The Board represents our patient population in terms of age, sex, race/ethnicity and geographic location which offers a perspective on health care delivery unique to community and migrant health centers. The Board accepts overall responsibility for the corporation, oversees the quality of care and rights of the patients and maintains the financial integrity of the organization. Our FHC board members’ vision for FHC include the following five focus areas:

Customer—FHC is a household name and the health care provider of choice delivering high levels of customer service;

Quality—FHC provides high quality healthcare, is reducing health disparities and continues to maintain Joint Commission accreditation;

Human Resources—FHC is the employer of choice in our region and a national role model for community health centers;

Operations—FHC delivers the right service at the right time;

Finance—FHC remains self sustaining even during times of economic uncertainty.

We invite you to come as a patient, as an employee, or as a Board member candidate and see what makes Family Health Centers a special place.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Executive Staff

Jesus Hernandez, MPA, Chief Executive Officer

Melodie White, Chief Operations Officer

Scott Matlock, Chief Financial Officer

Mike Ellis, Chief Information Officer

Dr. Kevan Coffey, Medical Director

Dr. Tony Yan, DDS,  Interim Dental Clinical Director

Julie Downs,  Dental Operations Director

Dr. Marc Levanel, PharmD, Pharmacy Director

Carrie Filori, SPHR Human Resources Director/Risk Management

Dr. Brendan Smith, ND, Clinical Quality Director

Board of Directors

George Thornton, Board Chair

Roni Holder-Diefenbach, Vice Chair

Peter Morgan, Treasurer

Charlene Burns, ARNP, Secretary

Jose Luna, At Large

Teresa Trejo, Board Member

Joan Wellman, Board Member

Nancy Lynn Palmanteer-Holder, Board Member

Michelle Sandoval, Board Member

Hanna Kliegman Board Member

Pedro De La Cerda, Board Member


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