A word from our Chief Executive Officer of Family Health Centers
Family Health Centers is located in North Central Washington’s Okanogan County. Located halfway between the metropolitan areas of Seattle and Spokane, Okanogan County encompasses nearly 5,300 square miles of pristine, natural beauty. Larger than several states, Okanogan County is bordered on the north by Canada, on the south and east by the Columbia River Basin and the west by the North Cascade Mountains.
Family Health Centers was incorporated in 1985 and has been an important part of the Okanogan community for 30 years. The clinic grew from its humble beginnings treating farm workers in the orchards with one doctor and support staff in Okanogan, to six medical sites in Omak, Brewster, Bridgeport, Tonasket and Twisp and five dental sites in Okanogan, Brewster, Bridgeport, Oroville and Twisp that together serve the entire county. Today, FHC is a comprehensive health care system offering primary medical and dental care, pharmacy, WIC, and integrated behavioral health and other services to 40% of the county’s population. In addition, FHC provides these services in culturally competent and linguistically appropriate ways.
Family Health Centers is governed by a board of directors, 51% of whom are patients of the health centers. The Board represents our patient population in terms of age, sex, race/ethnicity and geographic location which offers a perspective on health care delivery unique to community and migrant health centers. The Board accepts overall responsibility for the corporation, oversees the quality of care and rights of the patients and maintains the financial integrity of the organization. FHC board members are continually involved in addressing vital policy questions regarding how we can best serve low-income people in Okanogan County and as such, has approved the following five focus areas: Customer—FHC will be a household name and the health care provider of choice by delivering high levels of customer service; Quality—FHC will provide high quality healthcare, reduce health care disparities and continue to maintain our Joint Commission accreditation; Human Resources—FHC will be the employer of choice in our region and a national role model for community health centers; Operations—FHC will deliver the right service at the right time; Finance—FHC will be self sustaining even during times of economic uncertainty.
We invite you to come as a patient, as an employee, or as a Board member candidate and see what makes Family Health Centers a special place